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Shipping Policy

Shipment of Orders

Most orders are shipped within 2–3 full business days of order submission (excluding weekends/holidays). If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be an extreme delay in shipment of your order, we will contact you via email or telephone.

Local Pick Up: Orders are may be picked up at either of Indiana locations. Please reference our Contact Us page to see the correct address of these locations. We will not leave orders outside for pickup during non-business hours.

Additional charges will be added for shipping outside of the United States.

 

Shipping Costs & Options

Shipping charges are non-refundable. Online calculated shipping costs are based on service from our location in Hagerstown, IN, to your delivery location ZIP Code (U.S. locations only).

We use a program to directly communicate our shipping rates from UPS and USPS. We do not offer rates for FedEx at this time. We only offer the following shipping options:

  • UPS Ground
  • USPS Priority Mail
  • USPS Priority Mail International

 

Summer Shipping Charges

During the summer months, we do our absolute best to make sure your items arrive in the best state possible.

There is an additional $5 per shipping box for orders placed in the warmer months of the year. The $5 will cover any and all packing materials, including ice pack(s), insulation packing, special boxes, etc., we feel are necessary for our items to arrive in a state that meets our standards.

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