This position will provide friendly customer service in our candy and gift shop.
Job Location: Hagerstown
Reports to: Hagerstown Retail Sales Associate
Job Duties:
- Pleasantly greet and assist customers in the retail store or on the phone.
- Follows procedures for operation of cash register and credit card machine, and makes sure adequate change is in the drawer. Open and close the POS system.
- Oversee all gift merchandise, keeping items in the showroom, and ensure pricing on all merchandise and packages as directed.
- Assist with bagging, labeling, and packing candy in the front showroom.
- Maintain an adequate supply of boxes, bags, tissue paper, etc.
- Maintain and rotate product by following the established restocking/rotation procedure. Restock merchandise, alerting the supervisor of any needs.
- Assist as needed with phone answering and orders.
- Maintain a clean store by sweeping, cleaning, and dusting merchandise and display areas, and maintain music playing in the showroom.
- Open/Close store as assigned and/or assist with such procedures.
- Report maintenance needs.
- Request any needs to complete tasks to the supervisor in advance.
- Confer with supervisor/specified instructions for work assignment each day.
Skills/Qualifications:
- Friendly disposition and effective customer service skills.
- Able to lift and handle merchandise and cartons.
- Reading and math skills.
- Ability to run a cash register/POS and previous sales experience are helpful.
- A schedule of 4 – 5 days a week.
